What people ask us — without the marketing.
Honest answers to what we get on WhatsApp, in comments and by email. If yours isn't here, write to us and we'll add it.
- Product
- Ingredients
- Logistics
- Wholesale
- Health
About the product
Are Alawa drinks sugar-free?
Yes, the Zero Sugar line (Coconut Limeade, Watermelon, Piña Colada, Grapefruit Tonic, Grape with Aloe Vera) has no added sugar and is sweetened only with natural stevia. The Natural Energy line uses authentic Colombian panela, which provides natural, unrefined sugars.
Are they carbonated?
None of the Zero line has artificial carbonation. The effervescent sensation in the Grapefruit Tonic comes from the natural citrus. The only drink with CO₂ is the Sparkling Mineral Water (Mineral line).
Do they contain alcohol?
No. No Alawa drink contains alcohol — they are suitable for the whole family, including mocktail menus and alcohol-free events.
What is the difference between 'zero sugar' and 'no added sugar'?
'No added sugar' means we don't add refined sugar; the fruit pulps contribute natural traces. Our Zero line combines both: no added sugar and zero grams of total sugar per serving thanks to the stevia.
What are the 8 current flavors?
Coconut Limeade, Watermelon, Piña Colada, Grapefruit Tonic, Grape with Aloe Vera (Zero line); Panela Limeade and Panela Lulada (Natural Energy line); Natural Mineral Water and Sparkling Mineral Water (Mineral line).
About ingredients
What is natural stevia and why do you use it?
Natural stevia is an extract from the Stevia rebaudiana leaf, native to South America. It sweetens 200-300 times more than sugar with a glycemic index of zero. We chose it because it is natural, with no concerning metabolites, and because we don't want to use aspartame, sucralose or acesulfame-K.
Why don't you use aspartame or sucralose?
Out of conviction and evidence. The WHO-IARC classified aspartame as 'possibly carcinogenic' (group 2B) in 2023. Sucralose has open questions about its effect on the microbiome. We prefer a sweetener with 200 years of documented traditional use.
What are encapsulated coconut crystals?
They are pieces of young coconut pulp that go through a proprietary process developed over 4 years of R&D to keep their texture with no need for added sugar or synthetic flavorings. It is not 'coconut flavor': it is real coconut.
Does the aloe vera in the product have contraindications?
We use only the inner gel (parenchyma), without the latex from the skin, which is the part with digestive contraindications. Even so, pregnant and breastfeeding women should consult their healthcare professional before consuming it regularly.
Does grapefruit interact with medication?
Yes, grapefruit can affect the metabolism of some statins and calcium channel blockers. If you take chronic medication, consult your healthcare professional before including our Tonic regularly.
About health and diets
Are they suitable for people with diabetes?
The Zero Sugar line has zero grams of total sugar and is sweetened with stevia (GI zero), which makes it friendly to low-sugar plans. However, we make no medical claims: every case is different and we recommend consulting your healthcare professional.
Are they compatible with keto or intermittent fasting?
The Zero Sugar line (5 SKUs) has zero sugars, zero calories from sweeteners and is sweetened only with natural stevia — compatible with most keto and fasting plans. The Natural Energy line contains sugars from panela, so it is not keto-friendly.
Can children and pregnant women drink them?
The drinks contain no alcohol, no caffeine and no added sugar (in the Zero line), which makes them suitable for the whole family. For pregnant women with specific conditions (especially the Grape with Aloe), consult your professional.
Do they hydrate after exercise?
The Natural Energy line (panela) is traditionally used by Colombian cyclists and athletes as a natural recovery drink. The Mineral line provides pure hydration. They do not replace professional isotonic drinks in high-demand sports.
Do they contain calories?
Zero line: zero or nearly zero. Natural Energy line: those inherent to panela (~40-60 kcal per serving, depending on the SKU). Mineral line: zero. Check the nutritional table for each SKU on its product page.
About shipping and availability
Where are they available?
We hold stock in Bogotá (Colombia) and Miami (Florida, USA). We ship across Colombia and to Florida + nearby states in the USA. For other markets, message us on WhatsApp.
How long does shipping take in Colombia?
2-4 business days to major cities, 5-7 days to remote areas. Shipped from the Bogotá hub.
Are you on Rappi or in dark stores?
We are in talks with Rappi Turbo and several dark stores. If your area isn't listed yet, write to us and we'll let you know when it arrives.
How long does the drink keep unopened?
12 months of shelf life from manufacture, with no refrigeration needed before opening. Once opened: 3-5 days refrigerated.
Can I return a case?
Yes, within 7 days of receiving it, as long as it is unopened. Full policy at /en/policies/refund-policy.
About wholesale orders (B2B)
Do you have wholesale pricing?
Yes, with volume discounts from 50 cases. We work with restaurants, hotels, events, dark stores, regional distributors and specialty retail.
What is the B2B minimum order?
50 mixed cases (you can combine the 8 SKUs in a single order). Smaller orders are possible for your first test — write to us.
Do you do private label?
No. We keep the Alawa brand because the formula and the processes are our core. We do offer co-branding at events and hotel bars.
Can I distribute Alawa in my region?
We are opening regional distribution in Colombia (coffee region, north coast, Antioquia) and in Florida + Latino states. Tell us your area and volume.
How do I get a quote?
On WhatsApp at +57 316 388 9186 or at /en/pages/wholesale. We reply in under 24h with a proposal and technical data sheet.